Privacy Policy

Last updated: august 31, 2024

This Privacy Policy describes how Maluxia ("Website", "we", "us" or "our") collects, uses and discloses your personal data when you visit, use or make a purchase on aunema.com (the "Website") or communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.

How we collect and use your personal data

In order to provide the Services, we have collected and have collected your personal information over the past 12 months from a variety of sources, as set forth below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data do we collect?

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

The information you submit to us directly through our Services may include:

• Basic contact information, including name, address, telephone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including username, password, and security questions.
• Purchase information, including items you view, put in your cart, or add to your wish list.
• Customer service information, including information you choose to include in your communications with us, such as when you send messages through the Services.

Certain features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Using Cookies

We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection information, IP address, and other information related to your interaction with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers, who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, to perform our contract with you.
• When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, developer toolkits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, and we are not responsible for the policies or practices of third parties. For more information, please see  the Third Party Websites and Links section below.

How we use your personal data

• To provide products and services. We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notices related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating any returns and exchanges, and allowing you to post reviews.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, as well as to display advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login information with anyone. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide you with customer service and to improve our Services. It is in our legitimate interests to respond to you, to provide you with effective services and to maintain our business relationship with you.

Cakes

Like many websites, we use cookies on our site. Details about the cookies we use in connection with powering our store with Shopify can be found in https://www.shopify.com/legal/cookies. We use cookies to improve and improve our Site and Services (including remembering your actions and preferences), perform analytics, and better understand your interactions with the Services (in our legitimate interest in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better customize services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to delete or reject cookies using your browser's controls. Please note that deleting or blocking cookies may adversely affect your user experience and may cause some Services, including some general features and functions, to malfunction or become unavailable. In addition, blocking cookies may not completely prevent information from being shared with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes governed by this Privacy Policy. Such circumstances may include:

• Suppliers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).
• Business and marketing partners, including Shopify, to provide services and advertise.  Our business and marketing partners will use your information in accordance with their own privacy statements.
• When you direct, request, or consent to our disclosure of certain information to third parties, for example, to ship products to you or through social media widgets or login integrations, with your consent.
• To our subsidiaries or within our corporate group, in our legitimate interests of conducting successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal data and sensitive personal data (marked with *) about you for the purposes set out above in the sections "How we collect and use your personal data" and "How we disclose your personal data":

We do not use or disclose sensitive personal information to determine your characteristics.

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to upload user-generated content to any public area of the Services, that content will be public and available to anyone.

We do not control who will have access to the information you choose to share with others, and we cannot guarantee that parties that have access to such information will respect or keep your privacy secure. We are not responsible for the privacy or security of any information you make available to the public, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Third-party websites and links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information that you provide in public or semi-public places, including information shared on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction on its use by us or by the third party. Our inclusion of such links does not in itself imply any endorsement of the content of such platforms, their owners or operators, except as indicated on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request that we delete it.

As of the effective date of this Privacy Policy, we have no actual knowledge that we are "sharing" or "selling" (as those terms are defined in applicable law) personal information from anyone under the age of 16.

Security and storage of user information

Please note that no security measure is perfect or insurmountable and we cannot guarantee "perfect security". In addition, any information you provide to us may not be secure in transit. We recommend that you do not use unsecured channels to provide us with sensitive or confidential information.

How long we retain your personal information depends on a variety of factors, such as whether we need the information to operate your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, they may only apply in certain circumstances, and in some cases we may refuse your request to the extent permitted by law.

• Right of access / Knowledge. You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
• The right to erasure. You may have the right to request that we delete the personal data we hold about you.
• Right to rectification. You may have the right to request that we correct inaccurate personal data that we hold about you.
• Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of processing: You may have the right to request that we stop or restrict our processing of your personal data.
• Withdrawal of consent: Where we process your personal information on the basis of consent, you may have the right to withdraw that consent.
• Appeal: You may have the right to appeal our decision if we refuse to consider your application. You can do this by responding directly to our refusal.
• Managing your communication preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option displayed in the emails we send. If you opt out, we may continue to send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights if indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information about you to verify your identity, such as your email address or account information, before providing a meaningful response to your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will ask you to provide proof that you have authorised them to act on your behalf and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

He said complaints:

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside of the country in which you reside, including the United States. Your personal data is also processed by employees and external service providers and partners in these countries.

If we transfer your personal data outside of Europe, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or another equivalent contract issued by the relevant competent authority of the United Kingdom unless the transfer is to a country that has been deemed to provide an adequate level of protection.

Contact contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at contact.maluxiashop@gmail.com